Keen Psychics is one of the most popular sites for psychic readings, and I wanted to find out if it’s really a safe site to use. I looked into Keen’s history, screening process, psychics, reviews, privacy policy, and satisfaction guarantee.
After lots of research, I’m confident that Keen Psychics is safe, trustworthy, and reliable for psychic readings. All of the psychic profiles on Keen show customer reviews that you can read through to ensure you’re choosing an accurate reader.
If you’re not happy with the reading you receive, Keen Psychics offers a 100% satisfaction guarantee. You can also get the first 5 minutes of your reading for $1 on Keen to get to know the psychic you’ve chosen before spending much money.
Keen’s History – A Brief Overview
Keen has been around since 1999 and has carried out more than 35 million conversations for people seeking spiritual guidance and answers. It’s also been featured in several popular media outlets including Cosmopolitan, Women’s Health, The Wall Street Journal, Yahoo, and more.
On top of this, Keen has a very active social media presence too with 92K followers on Facebook and 16.7K on Instagram. However, this doesn’t mean the site can be trusted, so I took a deeper look.
How Keen Psychics Screens Psychics
Keen Psychics doesn’t offer any information about how it chooses psychics for the site. When I took a deep dive through Keen’s website to look for more information, I found that it has an application waitlist several months long. As things stand, it’s not even recruiting at the current time.
Admittedly, this is not a full and detailed explanation of the site’s vetting procedure. However, I was reassured to read that Keen Psychics does review applications, and also conducts background and credit checks.
Also, the Advisor Handbook shows that it monitors the standards of the advice given against the User Agreement. Any advisors who breach these standards or any of their policies can be terminated from the site.
Are Keen’s Psychics Trustworthy?
Keen’s psychic profiles
At Keen Psychics, you can find a wide range of readings covering various aspects such as love, relationships, life paths, pets, and even past lives. Each psychic on the platform has a detailed profile highlighting their unique specialties, skills, methods, and the languages they are proficient in.
It also shows their price, how long they’ve been working with Keen Psychics, how many readings they’ve performed, their star rating, and how many reviews they’ve received. You can see their ‘endorsed strengths’ too, such as accurate, kind, or honest, which is handy if you want to find a particular type of reading style.
I found that these detailed profiles really helped me trust Keen’s psychic advisors. I could get a really clear picture of my advisor and their background before I even scheduled a call or chat.
User reviews
It can be challenging to trust someone you haven’t met face-to-face. It’s even difficulty when it comes to believing in the safety of a psychic reading site that you have not used before. This is where Keen’s approach to reviews becomes crucial. Keen publish each and every review from their customers, even the negative ones. For me, I felt safer knowing that the site prioritizes honesty and shares all feedback provided by its users.
I also checked some independent sites for reviews and found this recent review on Trustpilot:
I find reading reviews to be one of the best ways to make a decision about whether to go ahead with a purchase or not. Being able to check honest and genuine reviews from real customers helps me feel safe enough to proceed.
Privacy
In the “About” section, it emphasizes that its topmost concern is the safety of customers. The platform guarantees the concealment of your phone number, email address, and payment details from site users. Every transactions on the website is confidential, and none of the psychics you communicate with will be privy to your payment information.
This information is supported by Keen’s highly detailed Privacy Policy, which you can find on the website. In this policy, you’ll discover a thorough explanation of the various kinds of data that Keen Psychics may gather about you and the ways in which it utilizes your information.
FAQs on Keen Psychics
Is Keen secure?
Keen is completely secure when it comes to your payment information. Users are even issued with a secure PIN they can use to add credit to their account. It accepts most credit and debit cards as well as anonymous payments such as Paypal and pre-paid gift cards.
You can review your transactions at any time by visiting ‘Transaction Details’ in your account. This shows all the times you have added or used credit and gives you the option of a receipt for each transaction. You can also see any offers or credits you have redeemed, such as promotional or free minutes, as well as view call or chat details and duration.
Keen also has a Customer Support Service on hand to resolve any issues, which adds more reassurance that it is safe to use. I feel safer knowing I can get in touch if there is a problem. You can check if Keen is trustworthy by reading what customers say about it.
What if I am not satisfied with my Keen Psychics reading?
Keen Psychics has a 100% satisfaction guarantee in place, which promises to credit you a new reading if you’re unhappy with your experience. Although there are certain restrictions such as:
- you have to request a refund within 72 hours
- you can only be refunded once every 30 days
- you can only receive up to $25 in site credits
It means that Keen Psychics really values your user experience and wants to make sure you’re completely happy with the readings you get from the psychics on the site. This helps me feel confident that Keen is trustworthy enough to use.
Are the readings on Keen Psychics accurate?
Yes, Keen Psychics is accurate. A quick check of some independent review sites shows that Keen is pretty accurate overall. It has received just 25 complaints in the last 3 years on the ‘Better Business Bureau’ website.
When I took a look at Trustpilot, I noticed the site has achieved a rating of 3.8 stars. Most of the negative reviews are focused on accuracy, which is to be expected with this type of service.
Having said that, the Spirituality FAQ’s section on Keen makes some good points about managing expectations around psychic readings. It explains why they can be hit and miss and how events foretold may not come to pass. However, I found that the honest reviews on Keen show you how many readers get accurate readings.
Bottom Line
It’s almost impossible to know for sure if a service you find online is actually safe and trustworthy, and that’s all the more true with psychic sites. Not only do you need to trust that the psychics you speak to are genuine, but you also need to know that your personal information is safe and that you’ll be able to get recompensed if something goes wrong.
I read and reviewed everything I could find about Keen, including its satisfaction guarantee, privacy policy, user reviews, and history. The site publishes all the reviews users leave, ensures that your private data doesn’t go further than your account, and guarantees a credit to your account if you’re not happy. So, Keen Psychics is safe to use for psychic readings.
