Keen Psychics is one of the most popular sites for psychic readings, and I wanted to find out if it’s really a safe site to use. I looked into Keen’s history, screening process, psychics, reviews, privacy policy, and satisfaction guarantee.
After lots of research, I’m confident that Keen Psychics is safe, trustworthy, and reliable for psychic readings. All of the psychic profiles on Keen show customer reviews that you can read through to ensure you’re choosing an accurate reader.
If you’re not happy with the reading you receive, Keen Psychics offers a 100% satisfaction guarantee. You can also get the first 5 minutes of your reading for $1 on Keen to get to know the psychic you’ve chosen before spending much money.
Keen’s History – A Brief Overview
Keen has been around since 1999 and has carried out more than 35 million conversations for people seeking spiritual guidance and answers. It’s also been featured in several popular media outlets including Cosmopolitan, Women’s Health, The Wall Street Journal, Yahoo, and more.
On top of this, Keen has a very active social media presence too with 92K followers on Facebook and 16.7K on Instagram. However, this doesn’t mean the site can be trusted, so I took a deeper look.
How Keen Psychics Screens Psychics
Keen Psychics doesn’t offer any information about how it chooses psychics for the site. When I took a deep dive through Keen’s website to look for more information, I found that it has an application waitlist several months long. As things stand, it’s not even recruiting at the current time.
Admittedly, this is not a full and detailed explanation of the site’s vetting procedure. However, I was reassured to read that Keen Psychics does review applications, and also conducts background and credit checks.
Also, the Advisor Handbook shows that it monitors the standards of the advice given against the User Agreement. Any advisors who breach these standards or any of their policies can be terminated from the site.
Are Keen’s Psychics Trustworthy?
Keen’s psychic profiles
On the Keen Psychics platform, you’ll discover an array of readings that encompass subjects like love, relationships, paths in life, pets, and previous existences. Each psychic affiliated with the platform has a comprehensive profile showcasing their distinct expertise, abilities, techniques, and the languages in which they are fluent.
The platform presents diverse information about individual psychics, such as their cost, length of service with Keen Psychics, the cumulative number of readings performed, their star ranking, and the quantity of reviews garnered. It also enables you to examine their ‘recognized abilities’ such as precision, benevolence, or sincerity. This function can be beneficial if you’re in search of a psychic that possesses a particular reading approach.
I found that these detailed profiles really helped me trust Keen’s psychic advisors. I could get a really clear picture of my advisor and their background before I even scheduled a call or chat.
User reviews
Trusting an individual you’ve never met in person can be tough. The challenge escalates when you’re asked to have faith in the security of an untried psychic reading website. This is where the importance of Keen’s review system comes in. Keen posts every single review they receive from their clients, including the unfavorable ones. Personally, I felt more secure knowing that the site values truthfulness and discloses all comments received from its users.
I also checked some independent sites for reviews and found this recent review on Trustpilot:
I believe that reading reviews is one of the most effective ways to decide whether to proceed with a purchase or not. Having the ability to verify sincere and authentic reviews from actual customers gives me the confidence to move forward.
Privacy
In the “About” section, the emphasis is placed on the paramount importance of customer safety. The platform assures the protection of your phone number, email address, and payment information from other users of the site. All transactions conducted on the website are kept confidential, and any psychics you engage with will not have access to your payment details.
This information is supported by Keen’s highly detailed Privacy Policy, which you can find on the website. In this policy, you’ll discover a thorough explanation of the various kinds of data that Keen Psychics may gather about you and the ways in which it utilizes your information.
FAQs on Keen Psychics
Is Keen secure?
Keen is completely secure when it comes to your payment information. Users are even issued with a secure PIN they can use to add credit to their account. It accepts most credit and debit cards as well as anonymous payments such as Paypal and pre-paid gift cards.
You can review your transactions at any time by visiting ‘Transaction Details’ in your account. This shows all the times you have added or used credit and gives you the option of a receipt for each transaction. You can also see any offers or credits you have redeemed, such as promotional or free minutes, as well as view call or chat details and duration.
Keen also has a Customer Support Service on hand to resolve any issues, which adds more reassurance that it is safe to use. I feel safer knowing I can get in touch if there is a problem. You can check if Keen is trustworthy by reading what customers say about it.
What if I am not satisfied with my Keen Psychics reading?
Keen Psychics has a 100% satisfaction guarantee in place, which promises to credit you a new reading if you’re unhappy with your experience. Although there are certain restrictions such as:
- you have to request a refund within 72 hours
- you can only be refunded once every 30 days
- you can only receive up to $25 in site credits
It means that Keen Psychics really values your user experience and wants to make sure you’re completely happy with the readings you get from the psychics on the site. This helps me feel confident that Keen is trustworthy enough to use.
Are the readings on Keen Psychics accurate?
Yes, Keen Psychics is accurate. A quick check of some independent review sites shows that Keen is pretty accurate overall. It has received just 25 complaints in the last 3 years on the ‘Better Business Bureau’ website.
When I took a look at Trustpilot, I noticed the site has achieved a rating of 3.8 stars. Most of the negative reviews are focused on accuracy, which is to be expected with this type of service.
Having said that, the Spirituality FAQ’s section on Keen makes some good points about managing expectations around psychic readings. It explains why they can be hit and miss and how events foretold may not come to pass. However, I found that the honest reviews on Keen show you how many readers get accurate readings.
Bottom Line
It’s almost impossible to know for sure if a service you find online is actually safe and trustworthy, and that’s all the more true with psychic sites. Not only do you need to trust that the psychics you speak to are genuine, but you also need to know that your personal information is safe and that you’ll be able to get recompensed if something goes wrong.
I read and reviewed everything I could find about Keen, including its satisfaction guarantee, privacy policy, user reviews, and history. The site publishes all the reviews users leave, ensures that your private data doesn’t go further than your account, and guarantees a credit to your account if you’re not happy. So, Keen Psychics is safe to use for psychic readings.
