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Written by Xeandra Naicker Updated on February 09, 2024

Kasamba Refund Policy - Can You Get Your Money Back?

Kasamba Refund Policy - Can You Get Your Money Back?

Kasamba has been around for over two decades, building a reputation as one of the most reliable psychic services online. But, compared to sites such as PathForward, they’re also one of the pricier sites out there. So, naturally, you want to make sure that it is possible to get your money back before you pay for a reading.

Thankfully, Kasamba has a satisfaction guarantee and refund policy.

Before we get into that though – if you’ve had a bad experience on Kasamba and are searching for some alternatives, I recommend you try Keen Psychics or one of our other recommended sites.

A Look at Kasamba’s Trustworthiness

Kasamba

Kasamba has a rigorous hiring process for their online psychic services, requiring applicants to provide resumes and qualifications. This results in high-quality psychics, reflected in their 93% satisfaction rate based on user reviews. Other online psychic services are not as selective in their hiring process.

However, this is not to say poor experiences that leave you with a sour taste aren’t possible. Perhaps your psychic replied a little late – after your clock already started ticking – leaving you with a high bill.

And because the site bills directly from your credit card, an unsatisfactory reading has an immediate sting. Also, with some Kasamba psychics charging as much as $20 per minute, one bad session can really add up.

Kasamba Satisfaction Guarantee

The good news is: Kasamba’s satisfaction guarantee takes effect regardless of the reason behind your dissatisfaction with their service. They are dedicated to ensuring your satisfaction through two distinct phases:

Kasamba’s Best Match Guarantee – First 3 Minutes Are Free

  • New users get 3 free minutes with up to 3 new psychics during their first session, for calls or chats. After those 3 minutes, your card gets billed at the psychic’s rate.

your-statifaction-is-our-goal-Kasamba

Kasamba’s Refund Policy – Up to $50

  • You can submit a support ticket requesting a refund of up to $50 on your first reading should you be unhappy with the experience.
  • Your request for a refund will have to be made within 7 days of the reading. Take note of the date of the reading, the psychic’s name, as well as their rates, and include this info in your request.
  • Kasamba will review the request and issue either a full or partial refund.

Kasamba-Sumit-a-ticket

Bottom Line – You Can Get A Refund, But You Probably Won’t Need It

Kasamba isn’t perfect, but they’re certainly doing a lot of things right. Whenever I’m unhappy with a session, it’s usually because of the psychic I chose.

Fortunately, there are several free features that help you avoid choosing the wrong psychic:

  • Request a Reading – Kasamba’s Request a Reading feature allows you to send a message to the psychic you’re interested in at no cost. Ask some questions and provide information about what you’re looking for. When the psychic replies, you’ll have a better idea of whether they’re the right fit for you.
  • Psychic Bios – All Kasamba psychics have bios. Just click on the psychic’s username to read all about their experience and what they specialize in. You’ll also find reviews from other users, which is one of the best ways to know what to expect.
  • Suggested Price – Although psychics post their fees on the site, Kasamba lets you make an offer that’s even less than the posted rate. You can suggest what you want to pay and if the psychic accepts, you’ll be charged at that rate. This way, you can find out if a psychic is right for you by participating in a full session, but without having to pay the full price.

Even if you end up feeling unsatisfied after your session, Kasamba’s refund policy will give you up to $50 back if it is your first time using that psychic.If you want to learn more about Kasama, read the full review here.

We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure
MysticMag contains reviews that were written by our experts and follow the strict reviewing standards, including ethical standards, that we have adopted. Such standards require that each review will take into consideration independent, honest and professional examination of the reviewer. That being said, we may earn a commission when a user completes an action using our links, at no additional cost to them. On listicle pages, we rank vendors based on a system that prioritizes the reviewer’s examination of each service but also considers feedback received from our readers and our commercial agreements with providers.This site may not review all available service providers, and information is believed to be accurate as of the date of each article.
About the author
Xeandra has been drawn to all things spiritual and divine from a young age. She spends a lot of time meditating and her real life experiences have given her special insights in understanding the power of the universe.