Purple Garden vs Keen: An Overview
Psychic reading websites are made to appeal to a variety of customers, so the best way to find out which site is right for you is to get a full understanding of what each one has to offer.
Purple Garden places a lot of focus on its app. The site is made for people who are looking for a simple, convenient way to get a psychic reading whenever they have questions or need guidance.
On the other hand, Keen is one of the most popular psychic sites out there and has put great effort into the user experience across both desktop and mobile.
I’ve explored the strengths and weaknesses of both sites to help you decide which site to use for your next psychic reading.
Quick Summary of Winner in Each Category
|💲 Starting price:||Purple Garden ($5 per Minute)|
|🔮 Types of reading:||Keen (20+ Choices)|
|🤝 Trustworthiness:||Keen (Money-Back Guarantee)|
|🎉 Added extras:||Purple Garden (Journeys Functionality)|
|🙋 Customer Support:||Keen (Phone Support)|
Purple Garden vs Keen: Types of Readings
While Purple Garden may not have a huge variety of reading categories, there is a wide selection of psychics to choose from.
Aside from the relationship coaching category, Purple Garden psychics are categorized by reading method, which is quite unique.
You can get a psychic reading via chat, phone, or video call, an option not found on most other sites.
Below are the readings offered on the Purple Garden site and mobile app.
Keen has a much wider selection of reading topics, including love and relationships, finances, and tarot. They also offer a number of unusual categories such as Mayan astrology, feng shui, and cartomancy.
Once you’ve selected a category, you can filter your search based on a psychic’s spiritual gifts, availability, and more. Only live chat and phone readings are available on Keen.
Winner: Keen for its wide selection of psychic reading categories.
Purple Garden vs Keen: Pricing
Purple Garden rates can go up to $14.99 a minute but most of their psychics charge between $5 – $10 per minute. On the plus side, all new customers get $10 worth of free credit when they sign up.
What sets Purple Garden’s pricing apart is that each psychic doesn’t standardize their rate, but rather charges you depending on the type of reading you choose. For example, a live chat is usually far cheaper than a voice call. This means you can get more bang for your buck with your favorite psychic even if you are low on funds.
Keen’s pricing has a much wider range. The cheapest rate on the site starts at around $1.99 a minute, but some psychics can charge as much as $50 per minute. Fortunately, most psychics on the site fall between the $5 – $15 per minute mark.
Keen’s introductory offer is one of the best out there. New customers not only get 3 free minutes when they sign up but a discounted per-minute rate too.
Winner: Purple Garden for low long-term rates and bonus sign-up credits.
Purple Garden vs Keen: Website Usability
The desktop version of Purple Garden has limited usability, so you will only be able to connect to a psychic via live chat. However, if you download the mobile app, the user experience is far better and very well designed. You can filter your searches on the site by the reading method, price, and even the minimum number of psychic reviews. Users will also be able to favorite their preferred psychics for easy access when they return to the site.
Signing up is quite straightforward – all you need is an email address and password and you’ll be able to select a psychic to speak to. You can then choose and pay for the length of the reading you prefer. If you pay for more than you use, the balance will simply be credited to your Purple Garden account.
Along with the detailed psychic profiles, Keen also has a really useful tool that helps narrow down your search for a psychic. Basically, you answer a few simple questions and the site will match you with your ideal psychics.
Signing up on Keen is really easy too – with just a few basic details you can create an account and select a psychic. Customers can choose from a number of payment options, including PayPal, but you’ll have to pay a minimum of $10. Keen also has a mobile app and a handy transcription feature that allows you to access your chats long after they’ve ended.
Winner: Keen for ease of use and psychic matching tool.
Purple Garden vs Keen: Trustworthiness
Purple Garden doesn’t have much information available to solidify the user’s trust in the site. The site has a disclaimer against the accuracy of their psychic’s readings and does not offer any money-back guarantees.
To its credit, Purple Garden does allow you to see how many poor reviews a psychic has versus the rave reviews. This is quite unique for a psychic site and allows for transparency so you can make an informed decision about the reader you choose.
Keen is really forthcoming about its money-back guarantee to help build trust with its customers. You can request a refund once every 30 days if you aren’t satisfied with the reading you received and get up to a $25 refund in reading credits.
If there’s anything else you need help with, Keen has great customer support, helping you get your issue sorted as quickly as possible. Furthermore, Keen ensures that every interaction is completely anonymous. Unfortunately, there is not much indication on how its psychics are screened and selected.
Winner: Keen for its money-back guarantee.
Purple Garden vs Keen: Added Extras
Apart from its well-developed mobile app, Purple Garden’s notable standout feature is its Journeys page, where users share their experiences with psychics on a more personal level. This functionality is available once you sign up, and if you feel comfortable enough you can eventually share your own story of how psychic readings have helped you.
Keen’s blog is a really useful way to immerse yourself in all things spiritual. The site also offers a Readings 101 guide which is helpful to check out if you are new to psychic readings altogether. Furthermore, Keen gives you access to a free horoscope that you can even subscribe to via email.
The Bottom Line on Purple Garden vs Keen
While both these sites have great features, Keen comes out on top with over 20 years, useful psychic matching tools, and a money-back guarantee.
That being said, Purple Garden is a really great choice if you plan on getting on-the-go readings regularly.